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Shipping Return Policy Print E-mail
Here are the guidelines for shipping and returns at Turtle Island Treasures:

1. shipping and handling is free within the USA for orders over $100.00

2. for damaged merchandise please contact shipping company or US Postal Service (USPS)

3. no C.O.D. orders.

4. credit cards we accept are Visa and Mastercard. No surcharge is added.

5. shipping is by USPS except by special request (additional fees may apply).

6. Foreign orders add 25% of total price for shipping, unless specific shipping for an item is listed on the online store.

7. Canadian orders please include 20% for estimated shipping. Any excess will be returned.

8. Guarantee: All items must meet your approval or the original purchase price (less $15 restocking fee) will be refunded. Please return the item(s) in original condition within 15 days.
Returns must include a copy of your invoice and a statement of your desire for a refund, credit or replacement. No returns after 30 days.

9. Backorder: all backorders under $20 will be cancelled, unless you make a specific request to keep an item on backorder. Thanks for shopping with Turtle Island Treasures!
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